Our business has been growing rapidly since the launch of our blog and our online marketing efforts. Our schedules have been constantly full and our technicians have been working a lot of overtime to keep up with the demand of our customers. We are in the planning stages of expanding with the dream of opening up new locations but we want to enhance the productiveness of our flagship store.
So in order to better serve our customers, we are adding more bays to our garage along with more hydraulic lifts. We are planning to do this in order to increase our efficiency and serve more customers in a timely fashion and cut down on waiting times. But in order build the additional bays onto our shop, we had to consult with a structural engineer. We contacted Denver Structural Engineers, a structural engineering firm based out of Denver, Colorado. They inspected our building and they found structural issues with our foundations that we were told needed to be addressed. This was a major issue because this meant we would not be able to build our additional bays until we fixed this problem. Another problem we did not plan for was the budget. This extra project was going to cost us more money that we didn’t have! So what we decided to do was take out a loan from first federal credit union. So at this point we are already behind schedule and budget not to mention our customers being inconvenienced with wait times and all the construction noise and equipment being around longer. So the structural engineering firm put us in touch with a general contractor that could do all of the construction work. Additionally, they managed the entire construction project from start to finish. After our foundation was completed, the engineer drew up the building plans for our additional bays. The process took about 3 months to complete but we couldn’t be happier. We have increased our revenue by 300% and we were able to increase the pay of all our employees by 15%. Because of all these changes we plan on expanding our business out into San Francisco, California. Many of our employees have grown up in the Bay Area and this would give them a chance to be closer to their relatives and give them a better life. In our business, our employees are the most important part of our business model of success. The happier our employees are the more productivity we see out of them and our customers are happier because they get treated better as a result.